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March 17, 2019

Frequently Asked Questions (FAQ)

This is where you we answer the most common questions prospective families and nannies.


How do your fees work? We charge £13 per hour, which covers everything from matching you with a nanny to running your payroll, including all wages, taxes and our service. There are no upfront or hidden fees.


Are the nannies DBS checked and first aid trained? Once you’ve decided to hire one of our nannies, they’ll receive a half day of paediatric first aid training and we’ll also process an enhanced DBS check.

Can your nannies look after babies?  Our after school nannies can only look after children of 3 years and over. For babies and toddlers, take a look at our nanny share service which is designed for little ones.

Are your nannies Ofsted registered, so we can pay using childcare vouchers? No - our nannies aren’t professional career nannies and work few hours each week. The cost to undertake the pre-registration courses required usually outweighs the savings parents could make by using childcare vouchers.

Do you have minimum hours? Yes - we ask families to commit to 10 hours a week. This is so that the job is fair to our nannies, who have put in time to train and prepare for the role.

Do your nannies drive? Some of our nannies do drive, although this is relatively rare. So if having a driver is a deal breaker for your family, it will be harder to match you with a nanny.